 Your
car is covered whoever is driving and just one free 0800 call puts
you in touch with our Rescue Control Centre at any time of the day
or night.
And by using the latest computer mapping technology, help can
be on its way before you even put the phone down!
Specifically, this is what your membership covers:
Our Services in the UK
If your vehicle cannot be driven as a result of a breakdown or
the only available driver in your party is suffering from a serious
illness which occurs during the course of a journey, we will arrange
and pay for the services as shown below.
The benefits and services apply to ANY breakdown, which occurs
during the period of insurance and within the territorial limits.
Roadside Assistance
We will arrange help at the scene of the breakdown and will arrange
and pay call-out fees and labour charges needed to start the vehicle.
If the vehicle cannot be repaired at the scene of the breakdown,
we will arrange and pay the reasonable cost of taking the vehicle,
you and up to 5 passengers from the place where the vehicle has
broken down to the nearest available garage.
Vehicle Recovery
If the vehicle cannot be repaired at the scene of the breakdown,
we will arrange and pay the reasonable cost of taking the vehicle,
you and up to 5 passengers from the place where the vehicle has
broken down to any one place you choose.
Home Assistance
If the vehicle breaks down at your home or within one mile of
your home, we will arrange help and pay call-out fees and labour
charges needed to start the vehicle. If the vehicle cannot be repaired
quickly at the scene of the breakdown, we will pay the reasonable
cost of taking the vehicle to the nearest available garage.
 Emergency
Travel or Accommodation
If a vehicle breaks down while it is more than 25 miles from your
home, and it cannot be repaired at the roadside or at a garage during
the same day, and is not recovered to your home or destination,
we will refund the cost of onward travel arrangements or necessary
emergency overnight accommodation.
The most we will pay will be up to £300 for:
- Alternative road, rail or air travel or up to three days car
hire to allow you and your party to reach your destination and
return; or
- One night's hotel accommodation for you and up to 5 passengers.
(The amount we will refund will only be for the rooms. We will
not pay for meals or drinks.)
Before you arrange emergency travel or accommodation, you must
call the Rescue Control Centre for their agreement. We will only
refund amounts covered by this insurance if we receive valid invoices
and receipts.
Caravans and Trailers
If your vehicle breaks down, any attached caravan or small trailer will be entitled to the same service as the vehicle as long as it's attached to the vehicle by a standard 50 millimetre (2 inch) towing coupling.
Message Service
If your vehicle breaks down and help is arranged by the Rescue
Control Centre, they can contact your family or colleagues to let
them know about the situation.
Our
Services in Europe |
